Refund Policy

1. 30-Day Return Policy

We offer a 30-day return and refund policy from the date of delivery. If you are not satisfied with your order, you may request a return within 30 days.

2. Eligibility

To be eligible for a refund, products must be unused, unopened, in their original packaging, and in resalable condition. Custom-synthesized or made-to-order products are non-refundable.

3. Return Process

Contact our sales team with your order number and reason for return. We will provide return instructions and a return authorization number.

4. Refund Processing

Once the returned product is received and inspected, we will process your refund within 7-10 business days to the original payment method. Shipping costs are non-refundable unless the return is due to our error.

5. Damaged or Defective Products

If a product arrives damaged or defective, please contact us within 7 days of receipt with photos, and we will arrange a replacement or full refund at no cost to you.

6. Contact

For any refund-related questions, please contact us via email or WhatsApp.